EA Tennis Academy
EA Tennis Academy
Kuala Lumpur · Est. 2021
Legal

Privacy policy

Last updated 27 August 2026

Who we are

EA Tennis Academy (“we”, “us”) is a tennis academy based in Kuala Lumpur, Malaysia, operating this website at eatenniss.com. For any question about this policy or your data, contact us at eatennisss@gmail.com or +60 16-626 5314.

What we collect

  • Account details — your name, email address and, if you provide it, your phone number, when you create a member account.
  • Booking details — the sessions you book, the coach and time, and any note you add to a booking.
  • Payment records — the amount, date and status of payments. Card and online-banking details are entered directly with our payment provider and are never seen or stored by us.
  • Technical data — standard server logs (IP address, browser type) kept for security and troubleshooting.

How we use it

To confirm and manage your bookings, take payment, keep your session and payment history in your account, contact you about a session you have booked, and meet our accounting obligations. We do not sell your personal data, and we do not use it for advertising.

Who processes your data

We use a small number of service providers who process data on our behalf: an authentication provider (to store your login credentials securely), a database provider (to store bookings and member records), and a payment provider (to process card and FPX payments). Each is bound to use your data only to provide their service to us.

How long we keep it

Member and booking records are kept for as long as your account is active, and afterwards only where we must retain them — for example, payment records kept for accounting and tax purposes. You can ask us to close your account at any time.

Your rights

You may ask us for a copy of the personal data we hold about you, ask us to correct it if it is wrong, or ask us to delete it — except where we are required to keep it. Email eatennisss@gmail.com and we will respond within 30 days. This policy is provided under the Personal Data Protection Act 2010 (Malaysia).

Cookies

We use only the cookies needed to run the site — chiefly to keep you signed in to your member account. We do not use advertising or third-party tracking cookies.

Changes

If we change this policy we will update the date at the top of this page.